Terms and conditions

 

How long will it take for my order to be delivered?

  • Items will be delivered within 1 to 3 working days

 

What areas do you deliver to?

We deliver within the major metropolitan areas of the following cities and towns:

  • Bloemfontein
  • Cape Town
  • Durban
  • East London
  • Franschhoek
  • George
  • Johannesburg
  • Knysna
  • Nelspruit
  • Paarl
  • Pietermaritzburg
  • Plettenberg Bay
  • Port Elizabeth
  • Pretoria
  • Somerset West
  • Wellington

 

What does delivery cost?

Courier cost: Courier fee of R99 will be charged on all National orders.  Delivery to any regional area in South Africa, achieved within 1 to 3 working days.

 

Is there a minimum order for delivery?

No, there is no minimum order value. We are happy to deliver anything you order, big or small.

 

What happens if there is no-one home when you deliver?

We will try to arrange for an alternative delivery option with you, but we reserve the right to charge you an additional delivery fee if we cannot do this and need to deliver at another date and time.

 

Do you deliver to other countries outside of South Africa?

Not yet. We are working on a facility for international deliveries.

 

What is your refund policy?

We will gladly refund or exchange any item in a saleable condition within 14 days, provided you have the original tax invoice.

  • This does not apply to items purchased during our Sale
  • Should you not have the original tax invoice or till slip, we will be happy to exchange your purchase at the current system price
  • Gift cards purchased will not be refunded